Info & FAQs
Shipping + More
Shipping times may be a little longer than usual as the USA and other countries navigate the pandemic, so please be patient!
We are a one-woman shop and currently turning around orders in 3-5 days. If you need your goods faster, consider using one of our expedited shipping options (that means I make an extra-special post office trip just for you!).
Return Policy
At this time, we do not accept returns. Please be super sure when you place your order that your are ordering the correct item! Prints are hard to return and restock undamaged, so we appreciate your help in making sure that you're ordering the correct items off the bat. If your item arrives damaged, please contact us at hello@shoplora.com and we will do our best to remedy the situation. 🥰
FAQ
Commissions: "Can I hire you to do an illustration of my dog, family, or favorite food?"
Short answer is yes! I take commissions on a case-by-case basis and only try to take on what I can reasonably finish to the utmost quality. However, due to bandwidth I am not currently taking on any commissions until May 2021. If you're interested in collaborating on a commission, shoot me an email at hello@shoplora.com
Gift Messages: "Can you write a note to my auntie with my gift order?"
The answer is also yes! I can include gift notes with an order in place of a packing slip. Please email hello@shoplora.com with your order number and message and I'll get it packed up with your order.
Tattoos: "Can I get your artwork permanently inked on my body?"
Hell ya you can! I'm honored that you want to carry my art with you forever and ever. Just shoot me an email at lora@shoplora.com so I can keep track.